Hospitality Manager, (Health & Social Care)
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Job Description
ROLE: HOSPITALITY MANAGER – CARE HOME
SALARY: £30,000 PER ANNUM
LOCATION: WATTON, NORFOLK
HOURS: PERMANENT – DAYS
Coben Healthcare are delighted to be partnering with and representing this award winning, large, national care provider.
We are assisting them in their search for a Hospitality Manager for their modern, purpose built Nursing & Care Home in Downham Market, Norfolk.
As Hospitality Manager, you will possess excellent people management skills, coupled with great communication skills to provide the residents with an outstanding and positive experience. This role will oversee all aspects of hospitality operations, from ensuring health living food service and an engaging activities programme, making sure that housekeeping and maintenance operations are at the highest levels.
Candidates from care home, hotel or hospitality backgrounds, with knowledge of relevant laws, regulations and policies including employment and health and safety legislation are welcomed.
Reporting to the Home Manager / Regional Hospitality Manager, you will have a natural warmth and passion for looking after people, by delivering a personal approach.
Duties & Responsibilities:
Create a caring service experience aligned with their family values: compassion, empathy, and transparency
Foster a positive work environment emphasising teamwork, improvement, and top-notch service
Deliver exceptional experiences for residents, surpassing their needs and expectations
Oversee food service operations, collaborating closely with the chef for quality meals on time
Develop engaging activities promoting residents’ interests, fun, and well-being
Maintain a top-notch first impression experience and uphold high cleanliness standards
Address maintenance issues promptly to keep the facility in good condition
Manage the hospitality budget to meet revenue targets while controlling costs
Build strong relationships with residents, families, and staff to enhance community engagement
Ensure staff are well-trained and equipped for effective performance
Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records
Skills & Attributes Required:
Previous experience with a hospitality background-preferably some hotel experience
Excellent communication, motivational and people skills
Genuine interest in engaging the residents and their families on a regular basis
Organisational skills with good time keeping
What You Get in Return:
· Comprehensive Induction & Training Programme
· Career Development & Progression Opportunities
· Employee Assistance Programme
· Paid Breaks & DBS
· Blue Light Card Scheme
· Refer a Friend Bonus
If you are looking for a rewarding opportunity to make a difference in the lives of others, we invite you to apply for the position of Hospitality Manager.
For a confidential discussion contact Alex @ Coben Healthcare or apply online
01254 693067
Job Description
ROLE: HOSPITALITY MANAGER – CARE HOME
SALARY: £30,000 PER ANNUM
LOCATION: WATTON, NORFOLK
HOURS: PERMANENT – DAYS
Coben Healthcare are delighted to be partnering with and representing this award winning, large, national care provider.
We are assisting them in their search for a Hospitality Manager for their modern, purpose built Nursing & Care Home in Downham Market, Norfolk.
As Hospitality Manager, you will possess excellent people management skills, coupled with great communication skills to provide the residents with an outstanding and positive experience. This role will oversee all aspects of hospitality operations, from ensuring health living food service and an engaging activities programme, making sure that housekeeping and maintenance operations are at the highest levels.
Candidates from care home, hotel or hospitality backgrounds, with knowledge of relevant laws, regulations and policies including employment and health and safety legislation are welcomed.
Reporting to the Home Manager / Regional Hospitality Manager, you will have a natural warmth and passion for looking after people, by delivering a personal approach.
Duties & Responsibilities:
Create a caring service experience aligned with their family values: compassion, empathy, and transparency
Foster a positive work environment emphasising teamwork, improvement, and top-notch service
Deliver exceptional experiences for residents, surpassing their needs and expectations
Oversee food service operations, collaborating closely with the chef for quality meals on time
Develop engaging activities promoting residents’ interests, fun, and well-being
Maintain a top-notch first impression experience and uphold high cleanliness standards
Address maintenance issues promptly to keep the facility in good condition
Manage the hospitality budget to meet revenue targets while controlling costs
Build strong relationships with residents, families, and staff to enhance community engagement
Ensure staff are well-trained and equipped for effective performance
Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records
Skills & Attributes Required:
Previous experience with a hospitality background-preferably some hotel experience
Excellent communication, motivational and people skills
Genuine interest in engaging the residents and their families on a regular basis
Organisational skills with good time keeping
What You Get in Return:
· Comprehensive Induction & Training Programme
· Career Development & Progression Opportunities
· Employee Assistance Programme
· Paid Breaks & DBS
· Blue Light Card Scheme
· Refer a Friend Bonus
If you are looking for a rewarding opportunity to make a difference in the lives of others, we invite you to apply for the position of Hospitality Manager.
For a confidential discussion contact Alex @ Coben Healthcare or apply online
01254 693067